उपाई - पूजा बुकिंग और आध्यात्मिक मार्गदर्शन के लिए आपका विश्वसनीय साथी

Effective Date: March 11, 2026

Upaai ("we", "our", "us") is operated by Mahajan and Pandey Software Solutions Private Limited. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Upaai mobile application and website (upaai.in).

Information We Collect

We collect the following types of personal information:

Personal details: Name, date of birth, birth place, and email address (provided during account creation)
Chat messages: Messages you send through the in-app AI chat feature
Usage data: App interaction data, session information, and preferences

Microphone Access (RECORD_AUDIO)

The Upaai app requests microphone access to enable voice input during chat conversations. Audio is processed in real-time for speech-to-text conversion and is not stored on our servers. You can deny microphone access and use text input instead.

How We Use Your Information

To provide and personalize spiritual guidance and services
To process bookings and transactions
To generate astrological profiles and reports
To improve our app and services
To communicate with you about your account and services

Third-Party Services

We use the following third-party services that may collect or process your data:

Firebase (Google) — Authentication, database, and analytics
Google AdMob — Advertising (may collect device identifiers)
RevenueCat — Subscription and in-app purchase management
OpenAI — AI-powered chat and content generation

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information. Data is stored securely using Firebase and is accessible only to authenticated users.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account and all associated data
Withdraw consent for data processing

Account Deletion

You can delete your account and all associated data at any time through:

The account settings within the Upaai app
Our web-based deletion page at upaai.in/delete-account

Upon deletion, all your personal data, chat history, astrological profiles, preferences, and other stored information will be permanently removed.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: support@upaai.in

Address:
409 Mahalakshmi Nagar,
Indore - 452010

Last updated: March 11, 2026